Regulamin

1. The platform and these terms

The exchange is an online venue operated by UAB "Transpharmacia" that connects shippers who need transport with carriers who have capacity. We provide the marketplace; we are an intermediary and are not a carrier, freight forwarder or a party to the transport contracts that users conclude with one another.

2. Accounts and eligibility

To post, make offers or transact you must register an account on behalf of a business. You must provide accurate, up-to-date information, keep your login credentials confidential, and ensure you are authorised to act for the company you represent. You are responsible for all activity under your account.

3. Listings and offers

You are responsible for the accuracy and lawfulness of everything you post, including prices, dates, cargo details and any GDP or cold-chain claims, which must be truthful. Price indications on the board are not binding until a deal is confirmed. We may verify, moderate, decline or remove any listing, and suspend features, to protect the integrity of the exchange.

4. Deals between users

When an offer is accepted, a deal is formed directly between the shipper and the carrier. The resulting transport contract is between those two parties. We are not a party to it and are not responsible for its performance, including pickup, delivery, payment, delay, loss or damage. Each party remains responsible for its own licences, insurance, ADR obligations, customs formalities and GDP compliance.

5. Trust, reviews and ratings

Reviews must be honest and based on a real, completed deal. Company ratings are computed from reviews and completed deals; ranking is by relevance, never by payment. We may remove reviews that are abusive, fraudulent or not based on a genuine transaction.

6. Acceptable use

You agree not to:

• Post false, misleading or unlawful information, or offer cargo you may not lawfully transport.
• Misuse another user’s personal data or contact details, or contact counterparties for purposes unrelated to a deal.
• Scrape, harvest or use automated means to access the service in a way that harms it, or attempt to circumvent its security.
• Impersonate any person or company, or send spam or infringing content.

7. Fees

The exchange is free to use: no subscription, and no paid placement in search or ranking. If we introduce optional paid features in the future, we will make their terms clear before you use them.

8. Availability and changes

The service is provided on an "as is" and "as available" basis. We work to keep it reliable but do not guarantee uninterrupted or error-free operation, and we may change, suspend or discontinue features.

9. Liability

To the fullest extent permitted by law, we are not liable for the conduct of users, the content of listings, or the performance of deals concluded between users. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intent, gross negligence or personal injury. Your mandatory statutory rights are not affected.

10. Suspension and termination

You may close your account at any time. We may suspend or terminate access if you breach these terms or use the exchange unlawfully. After termination we retain certain records as described in the Privacy Policy.

11. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Lithuania. Disputes are subject to the competent courts of Lithuania. Where you use the exchange as a consumer, the mandatory consumer-protection rules of your country of residence continue to apply.

12. Changes to these terms

We may update these terms as the exchange evolves. Material changes are marked with a new version, and continued use of the exchange after a change takes effect means you accept the updated terms.